How do I add a concession to my energy account?
You’re eligible for a concession if:
- you hold an eligible concession card.
- the energy bill is in your name.
- the address on your account is your sole or principal place of residence.
To add a concession card to your account, you’ll need:
- your concession card.
- your ActewAGL electricity or gas account number.
You can add your concession details online via My.ActewAGL, or if you’d prefer to speak to a Customer Care team member, call us on 13 14 93.