Accident management

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If you are involved in an accident, stay calm and follow these steps:

If someone is injured, call 000.
DO NOT ADMIT LIABILITY.
Record the following information:

Other driver:

Name
Licence number
Registration number
Address
Phone number
Vehicle make and model
Owner details (if different to driver)
Insurer and policy number

Accident details:

Date/time
Location
Police attendance (Y/N)
Police details

Witness details (if applicable):

Name
Address
Phone

If possible, take photos of the scene and vehicles involved.
Lodge your claim via our online claim portal.