Multiple Addresses on your account
Ensure your details are always up-to-date
Keeping your details current is very important - if something happens which doesn’t look quite right, we can get hold of you quickly, to help keep you and your accounts safe.
What details can you update online?
- Your email address
- Your mobile phone number
- Your address
Tip: To update your details online, you’ll need to be registered for Westpac Protect™ Security Code so we can request you provide a one-time password to confirm it’s you. Not registered? Find out how.
How to update your contact details
In the Westpac App
Make sure you update to the latest version of the app.
- Search Update contact details in the Smart Search bar
- Edit, add or delete the address, phone number or email
In Online Banking
- Go to Services > Preferences > Personal details
- Select Personal and Contact Details
- Enter the SMS code sent to your registered mobile and select Authorise
- Edit, Add or Delete the address, phone number or email