Returning your vehicle
Your company’s Fleet Administrator will arrange for your vehicle to be returned to Custom Fleet.
When preparing your vehicle for return, please ensure:
- Fuel cards/eTags are returned to your Fleet Administrator.
- The vehicle has the service book and vehicle operating manual in the glovebox.
- All keys and remotes are returned with the vehicle, all keys are attached to the one keyring.
- For Battery and Hybrid Electric Vehicles, ensure all charging cables are returned.
- The cargo blind and/or cargo barriers (if standard) are left in the vehicle.
- The spare wheel/tyre, vehicle jack and associated tools are left in the vehicle.
- You remove all personal data from any electronic device (i.e. phone book or GPS). Custom Fleet will not be held responsible for any private data left in these devices.
- The vehicle is clean and tidy and personal belongings have been removed.
In case of any vehicle damage
- All accident damage – where a claim has been lodged with an insurance company. please make sure it is repaired before returning your vehicle.
- Windscreen damage – where your insurance policy covers for windscreen damage, please ensure the windscreen is replaced prior to return.
Note: Outside of fair wear and tear, if items are missing or damage is discovered, Custom Fleet will charge your company a fee to cover the expenses, which they may pass onto you.
Please make a note of any:
- Tyre damage
- Missing wheel covers or centre caps
- Dents, scratches or scrapes on the bodywork
- Chips or cracks in the windscreen or other glass
- Rips, holes, tears, stains/marks in the interior trim