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Returning your vehicle

Your company’s Fleet Administrator will arrange for your vehicle to be returned to Custom Fleet.

When preparing your vehicle for return, please ensure:

  • Fuel cards/eTags are returned to your Fleet Administrator.
  • The vehicle has the service book and vehicle operating manual in the glovebox.
  • All keys and remotes are returned with the vehicle, all keys are attached to the one keyring.
  • For Battery and Hybrid Electric Vehicles, ensure all charging cables are returned.
  • The cargo blind and/or cargo barriers (if standard) are left in the vehicle.
  • The spare wheel/tyre, vehicle jack and associated tools are left in the vehicle.
  • You remove all personal data from any electronic device (i.e. phone book or GPS). Custom Fleet will not be held responsible for any private data left in these devices.
  • The vehicle is clean and tidy and personal belongings have been removed.

In case of any vehicle damage

  • All accident damage – where a claim has been lodged with an insurance company. please make sure it is repaired before returning your vehicle.
  • Windscreen damage – where your insurance policy covers for windscreen damage, please ensure the windscreen is replaced prior to return.

Note: Outside of fair wear and tear, if items are missing or damage is discovered, Custom Fleet will charge your company a fee to cover the expenses, which they may pass onto you.

Please make a note of any:

  • Tyre damage
  • Missing wheel covers or centre caps
  • Dents, scratches or scrapes on the bodywork
  • Chips or cracks in the windscreen or other glass
  • Rips, holes, tears, stains/marks in the interior trim
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